Introducing the Customer Support Script Library – the ultimate time-saving solution for small business owners and solopreneurs who want to provide excellent customer support without sacrificing their valuable time.
With this set of pre-written templates and snippets, you’ll be able to confidently respond to the most common questions and situations that arise with clients, potential clients, fans, and followers. Say goodbye to struggling to craft the perfect response or answer the same question over and over again.
Use these scripts to create canned responses in your email client or help desk app, set up an FAQ page on your website, or use them in phone conversations or live chat. And if you have a virtual assistant, hand them off with confidence knowing your voice and brand will be preserved.
This swipe file includes scripts and snippets for technical troubleshooting, urgent requests, sincere thanks, catastrophic failures, firing a client, turning down a job/project/client, responding to criticism, dealing with angry/frustrated clients, gently and strongly requesting payment, requesting feedback, instilling confidence, and more.
Your assistant can easily access these scripts by printing them off and having them on hand or referencing them from your digital library. Save time, provide excellent support, and focus on growing your business with the Customer Support Script Library.
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